Dr Kyra answers phone enquiries personally, and arranges a suitable time to chat through your concerns and whether treatment might be suitable. A consultation is often offered first, depending on your preference.

Emails are answered by Skinphinity’s PA, who will help answer any queries, sort out bookings and take deposits.

You will receive confirmation by text and email. We will send out medical and consent forms to be signed electronically.

Any questions or worries in the meantime can be emailed in and we will reply within approximately 24 hours.

Confirmation is sent on email along with the relevant paperwork to fill out.

Directions to the clinic along with maps and parking instructions are sent.

Information regarding pre-care for your treatment is also discussed.

You’ll receive a text and an email reminder regarding your appointment a few days before.

Dr Kyra is available on the end of the phone for any rare emergencies. For other follow ups, you are very welcome to email in and this is arranged for you.